Month: August 2017

Service Above Self – Developing the SHIELD Program

SHIELD – Service. Honor. Integrity. Life. Ethics.

Our department recognizes the physical and mental toll that policing can have on our employees, and by working to ensure employees’ health and wellness is good, they can do better work for the community. This lead to the creation of the SHIELD Program.

Over the last couple of months, our entire organization (both sworn and civilian) began attending in-house training. While some may think “How boring!”, we politely disagree. Over the last 12-18 months, this program, SHIELD, was developed through careful thought and consideration by our very own Training Sergeant Shelley, and Professional Standards Lieutenant Garner.


The premise of the program is summed up pretty well by the motto: To provide service to our community, each other and ourselves, while having honor in who we are and what we do. Utilizing integrity and the Law Enforcement Code of Ethics in our decisions and how we interact with others. Having belief in the sanctity of all human life. Considering de-escalation in whatever we do.

We believe that through the development of this program, we are sharpening our commitment to service, and that by equipping our employees with the knowledge and opportunities to better care for each other and themselves, we are empowering them in our pursuit of a safe and secure community where our residents have full faith and confidence in their police department. Upon completion, each staff member will be given a challenge coin as a reminder of their commitment to Service, Honor, Integrity, Life, Ethics and De-Escalation.

Media Release 17-15 Silver Alert

Sergeant Kevin Palmer

Public Information Officer

Phone: (817) 427-7074



NEWS RELEASE                For Immediate Release                           PR 17-15

On August 9, 2017, at 2:06PM, North Richland Hills Police Officers responded to a home in the 5000 block of Winder Court reference a missing person. John Lewis Smith (75 year old white male) left his home driving a dark green 2006 Kia Sportage (TXLP JCL5136).  John is diagnosed with dementia as well as other medical conditions and left his cell phone at home.  A Silver Alert has been issued and we are asking the community to be on the look out for John or the vehicle and to call 9-1-1 if either is seen.